View the original community article here
Last tested: Jan 25, 2021
User might want to know what is considered for the View Total from the Popular Content tile in the Content Usage Dashboard and how it differs from the Dashboard Session generated. So, which one will be closer to get how many times a dashboard was loaded?
We ran some testings and could notice that:
- The View Total count gets updated only when a page is accessed if you reload the page. For example, page refresh or if you go to the URL via any other means
- The Dashboard Run Count will consider any time the dashboard was run. For instance, if a dashboard's auto-refresh it would generate a new dashboard session and added to this run count.