If mobile application access is enabled for your instance and you have installed the app on your mobile device, you can sign in to the app with email or by scanning a QR code.

The first time you sign in to the app, an onboarding screen displays. Select Next or swipe left on each onboarding screen, and then select Let’s go! on the final screen. You can also select Skip to navigate directly to the Recently Viewed screen.

Signing in with email

You can sign in to the Looker mobile app by providing the URL for your instance and the email address and password for your Looker account.

1. Select Sign in with email on the sign-in screen of the app.

   

2. Enter the URL for your Looker instance in the format instance_name.looker.com (do not use http://www. or https://www.), and then select Continue.

3. On the Log In page embedded in the app, enter the email address and password associated with your account, and select LOG IN.

When you sign in to the app with your email and password for the first time, the app displays the Authorization Request screen. Select Approve to confirm that you want to authorize the app to access data through your Looker account.

Once you have signed in, you can navigate to your favorite and most recently viewed Looks and dashboards, view boards, browse content in folders, and share content.

Signing in with a QR code

The Looker mobile app requires access to your mobile device’s camera to sign in using a QR code.

To sign in to your instance in the Looker mobile app by scanning a QR code:

1. In the Looker web app, navigate to your user account page by selecting Acount from the user menu:

   

2. On the Acount page, in the Mobile App Login section, select the QR Code button:

   

3. On the Looker mobile app, select Sign in with QR Code.

   

4. On the Sign in screen, select Scan QR Code.

   

5. Point your mobile device’s camera at the QR code that displays in the Mobile App Login section in the Looker web app.

Once you have signed in, you can navigate to your favorite and most recently viewed Looks and dashboards, view boards, browse content in folders, and share content.

Signing in with biometrics

If your Looker admin has required users to sign in to Looker every time they open the mobile app, you can configure biometric sign-in for your Looker account on the Looker mobile app.

1. Select Sign in with email on the sign-in screen of the app.
2. Enter the URL for your Looker instance, then enter your email and password on the Log In screen.
3. In the Set up Fingerprints pop-up, select Enable.

Once you have configured the app to allow biometric sign-in, you can sign in to the app by selecting Sign in with Fingerprint on the sign-in screen.

Signing out of the app

To sign out of the Looker mobile app:

1. Select More from the app’s navigation menu.
2. Select Sign out.

Troubleshooting

If you are unable to sign in, ensure that your Looker admin has enabled the Mobile App Integration Labs feature and that the Looker mobile app is enabled for your instance.

QR codes are valid for five minutes after they are generated. If you are unable to sign in to the app with a QR code because your QR code has expired, repeat these steps:

1. Refresh the Mobile App Login page in the Looker web app.
2. Select Try again in the mobile application.
3. Point your camera at the QR code on your computer to scan the newly generated QR code.