As of April 6, 2021, Looker Support (DCL) has launched a quick dropdown menu before starting a chat. This will help our team to better understand a little more about your questions right from the start. Check out the table below for some more details on these options.
Looker Product Area Options |
A Few Examples |
Building reports or dashboards |
Exploring data, working on a Look, visualizations, dashboards, table calculations, or merged results |
Scheduling or exporting data |
Sending, downloading, or scheduling data to a service outside of Looker |
Instance administration |
Settings under the “Admin” menu, changing user permissions, managing content folders, connecting a new database, troubleshooting navigation latency, managing Looker deployment infrastructure |
LookML, derived tables, or version control |
Writing LookML, troubleshooting a validation error, changing project settings, working with git |
API, embedding, extension framework |
Using Looker-provided development tools to embed data, create custom experiences, or programmatically manage a Looker instance. |